Last Modification Date: January 10, 2024
At RHE Development, LLC, your privacy is of utmost importance to us. We are committed to ensuring a secure and enjoyable online experience for all visitors to our website at www.rhedevelop.com (the “Website”). We recognize your concerns about the use and sharing of your personal information and have prepared this comprehensive Privacy Policy to keep you informed about the collection, use, and disclosure of information we receive from you and other users of this website.
This Website is owned and operated by RHE Development, LLC (the “Company”).
By continuing to use this Website, or by accepting the Terms of Service (via checkbox, opt-in, pop-up, or clicking an email link), you understand and agree to be bound by both this Privacy Policy, as well as the Terms of Service of this Website.
Information We May Collect on the Website
In the digital era, it is common for websites to gather certain information about their visitors, and our Website is no exception. We may occasionally request specific information from you, and we might also collect other information automatically without any direct action from you. It is crucial for you to know that we only collect and process your personal data when we have a lawful basis to do so. We have a lawful basis to collect and process your data if you provide us with consent, if we enter into a contractual relationship that necessitates the collection and/or processing of your data, or if we have a legitimate interest in processing your personal data.
Information You May Provide Voluntarily
Personal Information. We may request your name, address, email address, and/or phone number when you inquire about our services through our Website, sign up for a newsletter or email list, respond to a survey, register for an event or webinar, or request a consultation. We will only ask for the personal information that is necessary to provide you with the requested information or to fulfill our obligations to you. For instance, if you are seeking information about our pre-construction consulting services, we won’t ask for irrelevant personal details like your date of birth or social security number, as these are not required to fulfill your request.
Billing Information. If you decide to engage in services through our Website, we will maintain certain information about the services you select. Additionally, you will be asked to provide the necessary information to process your payment when you checkout. Generally, this may include providing a debit or credit card. You will need to provide the account number of the card, expiration dates, a security code for the card, your billing address, the name on the card, and other such information.
In most cases, this information will be processed and captured by various third-party vendors, including but not limited to certain payment processors. None of this information will be captured or retained by RHE Development, LLC directly. Any third-party vendors that we use will operate in compliance with their own business terms and conditions, including their own privacy policies.
Information We May Collect Automatically
In addition to the information you may provide voluntarily, we may collect additional information automatically as you interact with our Website.
Activity Regarding Your Use of Our Website. We may collect information about your computer hardware and software based on your usage of our Website. This can include your Internet Protocol (“IP”) addresses, operating system, browser type, the device used (such as a laptop, tablet, or smartphone), URLs visited, dates and times of access, referral site information, universally unique identifiers (“UUID”), advertising identifiers (“IDFA”), internet carrier and country location, hardware and processor information, network type, and other related data.
Cookies. To enhance your web experience, we use cookies – small electronic files that store data about your visit. These cookies are stored on your computer or mobile device and remember your web-browsing preferences. We may use both persistent cookies (which remain until deleted) and session cookies (which expire when you close your browser). Cookies help with functions like remembering log-in details, saving online shopping cart contents, and speeding up load times on websites you visit. You can manage cookie preferences in your web browser, but disabling cookies may affect your ability to use our Website optimally.
Third-Party Analytics. We utilize third-party analytics services, such as Google Analytics, to evaluate and aggregate visitor data. These services help us understand how visitors use our Website, including time spent on pages, traffic patterns, click-through behaviors, geographic data, referral sources, popular searches, and more. These services use cookies, pixels, and other technologies to collect and analyze this data. By using our Website and agreeing to this Privacy Policy, you consent to the collection and analysis of this data by our analytics providers, as long as it is used lawfully and for the purposes described herein.
For more information on Google Analytics and how to opt out of certain data collection practices,
please visit: Google Analytics Cookies Policy.
Retargeting Ads / Pixels
Have you noticed that after visiting a website, you often see ads related to the products or services you viewed on other sites? These are known as “retargeting ads.” Similar to many websites, RHE Development, LLC may collect information about your visits to our website to present relevant and timely advertising content to you in the future. These ads are typically run through third-party marketing platforms such as Google, Facebook, Instagram, YouTube, or Pinterest, among others. As a result, you may see advertisements from our Company on these third-party sites based on the data we collect from you during your visit to our Website.
Here is more information about each of these website ad platforms, with relevant links showing how you may opt-out of seeing personalized ads on these sites.
Google Analytics: We use Google Analytics on our Website, which includes Analytics Advertising Features. These features take advantage of Google advertising cookies and allow us to:
- Create Remarketing Audiences based on specific behavior, demographic, and interest data, and share those lists with Google Ads.
- Use demographic and interest data in our Analytics reports.
- Create Segments based on demographic and interest data.
To opt-out of seeing personalized advertisements on the Google platform, please visit: Google Ads Settings.
For more information on how Google uses cookies in advertising and how you can control your information, visit: Google Ad Technologies.
Google AdWords: Occasionally, we may use Google AdWords to promote our services. To control the ads you see or opt-out from our ads, please visit: Google Ad Preferences.
Facebook Custom Audience: We may create custom advertising audiences to show ads to specific individuals on Facebook and Instagram. This is done by uploading a list of names and email addresses to Facebook. If you have a Facebook account and wish to opt-out so that we do not share your information with Facebook, please visit this page and provide your name and email address so that we may remove you from our custom audience.
Other Advertising Services: The above list may not be exhaustive of the programs we participate in for personalized and custom advertising services. As we join other programs, we will update this privacy policy accordingly.
Accessing Your Personal Information
Depending on the information you have provided to RHE Development, LLC, you may be able to access, review, and change this information directly on our Website, or by contacting us at [email protected]. You can opt-out of marketing emails at any time by clicking the “unsubscribe” link at the bottom of any marketing-related email you receive from us. For transactions made via our Website, you will receive an automatic email confirmation, which cannot be opted out of. If you request to delete or remove your personal information from our database, we will endeavor to accommodate those requests promptly. However, there may be instances where we are unable to modify or completely remove your information, and we will inform you if such situations arise.
How We Use and Share Your Information
We collect and process information for lawful purposes. Here are some of the ways we use your information:
- Email you offers and information about our products and services.
- Improve the quality and content of our Website, including our services and product offerings.
- Process and deliver your orders, administer our programs, and provide high-level customer service and support.
- Respond to your inquiries and concerns, and provide ongoing customer service.
- Inform you about products and services from us and selected third parties.
- Request your feedback through surveys and calls.
- Fulfill our legal and contractual obligations to you.
Your credit card company or bank may also collect and retain information about your transactions on our Website. We will not share additional personal information with them beyond what is necessary for the transaction, except as outlined in this Privacy Policy.
We may share your information with affiliates, agents, joint venture partners, businesses under common control, business partners, third-party vendors for administering our services, or others who assist in providing core business functions. We limit the information shared to what is necessary for their functions or as permitted by law.
In the event of a sale, bankruptcy, or other transfer of our business, your data may be shared with potential buyers or transferees.
If you are delinquent in your obligations to us, we may share your information with legal representatives or courts to enforce our rights.
In rare cases, we may be required to disclose your information due to legal processes, investigations, court orders, subpoenas, or to protect the interests of RHE Development, LLC, its property, our Website, or public safety.
Managing Your Cookies on a Web Browser and/or Mobile Device
Each web browser and mobile device offers ways to manage and control cookies. Please refer to the help section of your browser or search online for “how to manage cookies on [insert your web browser or mobile device name]” for instructions on managing cookies.
Sharing Your Information Online
When you participate in online activities such as enrolling in webinars, joining conference calls, engaging in online forums, chat rooms, commenting on blogs, or interacting on social media, you are voluntarily sharing your Personal Information in an online environment. It’s important to understand that in these settings, your information may be accessed, saved, copied, used, collected, and/or saved by individuals beyond the employees or agents of RHE Development, LLC. We cannot be held responsible for any unauthorized use of your personal information collected in this manner. Please exercise caution when sharing your personal information online.
Protecting and Keeping Your Information Secure
Despite our best efforts and investment in cybersecurity, the absolute security of electronic data transmission or storage online cannot be guaranteed. At RHE Development, LLC, we use enterprise-level data storage providers to transmit and store your data and are committed to securing your personal information. Our service providers have implemented appropriate technological and organizational measures to protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.
Here are some ways our service providers protect your personal information:
- Your data is encrypted when stored at rest in data centers.
- When transmitted over the public internet, your data and sensitive information are encrypted.
- The servers where your personal information is stored are in a controlled environment with limited access.
For more information, or to read the full privacy policies of the third-party vendors we use to store your information, please visit https://aws.amazon.com/privacy/ ; https://contabo.com/en/legal/privacy/
However, we cannot guarantee the absolute security of your personal information. We may work with other third-party vendors for database management, website operation, web security, etc. There is always a risk that your personal information could be intercepted during transmission to or from us over the Internet.
A Note About Email: Email is not a secure medium. We will never transmit sensitive data like full credit card numbers or social security numbers over email and expect that you will not do so either. If you provide personal information to us via email, we cannot guarantee its security and will not be responsible if it is intercepted or stolen by third parties.
Our Policy Toward Children
Our services are not intended for individuals under the age of 18, and we do not knowingly collect information from anyone under this age. If you become aware that a child has provided us with personal information, please contact us at [email protected]. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete their information from our servers and database as soon as possible.
Third-Party Websites
RHE Development, LLC does not control and is not responsible for the privacy practices of third-party vendors we work with. Occasionally, our products and services may include links to affiliates, sponsors, business partners, advertisers, vendors, or other websites and resources we believe could be beneficial to you. If you choose to visit these sites, it is your responsibility to review their terms of service and privacy policies.
For Residents of California
Do Not Track Notice – In compliance with the California Online Privacy Protection Act, we disclose that we do NOT currently honor “do not track” signals issued by browsers or other third-party sources.
For Minors in California – If you are a minor under the age of 18 and have provided personal information or content to us, you have the right to request the deletion of that information under the “California Eraser Law.” Please contact us at [email protected] to make such a request.
If you are from Outside the U.S.
Our Company is located in the United States, and although we currently operate in California, the management of our website and data servers is entrusted to a U.S.- based IT company with a team in India. As our Website is accessible internationally, it is governed by the internet laws of the United States. When you use our Website and share your personal information, you acknowledge and agree to the transfer and processing of your Personal Data in both the United States and India.
The European Union and GDPR
EU residents receive additional protections under the General Data Protection Regulation (GDPR). EU residents have rights including:
- Transparent information about the data we collect.
- The right to object to the collection or processing of certain data.
- The right to withdraw consent at any time.
- The right to access, modify, or update your information.
- The right to erasure or to be forgotten.
- The right to data portability.
- The right to restrict processing of your data.
Our website and services are primarily directed towards U.S. residents. However, all visitors, regardless of location, are afforded the rights and protections outlined above.
Our lawful basis for collecting data is detailed earlier in this privacy policy. You may withdraw your consent at any time by contacting us at [email protected].
We retain your data only as long as necessary for the purposes for which it was collected. The retention period may vary depending on whether you have purchased products or services through our Website or your engagement with our emails. ”Cold” subscribers will be regularly purged from our system.
If you have concerns or believe we are not complying with relevant data protection regulations, please contact us at [email protected] with your name, country of origin, and a summary of your concern.
If your privacy issue remains unresolved after contacting us, you have the right to file a complaint with a Supervisory Authority.
Changes to Our Privacy Policy
We may periodically update this Privacy Policy to reflect changes in our practices and to comply with the evolving global regulatory environment. We encourage you to review this policy regularly when visiting our Website. Rest assured, any changes made will not reduce the protection of your personal information compared to our past policies. By continuing to access our Website, and by purchasing or using our products and services, you are deemed to have accepted this Policy and any amendments. The date at the top of this page will be updated whenever changes are made to this policy.
Contact Information
Should you need to reach out to us regarding our Privacy Policy or for any other inquiries, please email us at [email protected], and include “Privacy Policy” in the subject line of your message.
© 2023 by RHE Development, LLC. All Rights Reserved.